When Will I Receive My Order?
You may track your order status here:
After you place your order with us, you will receive an order confirmation email. Please allow 18-28 business days for us to process your order before shipping! Once shipped, you will receive a second email confirming the shipment of your order along with a tracking link. Grant us up to Xh for your tracking information to be made available.
Shipping time will vary depending on your location! Please wait patiently for about 18-28 business days for your delivery to arrive. International shipping will take longer. Our orders are shipped by USPS (domestic) and DHL (international).
We seek your understanding in cases where delivery is delayed due to high volume of orders or postal service problems!
What are the shipping rates?
Shipping Option | Estimated Delivery Time | Price |
Tracked Shipping | 18-28 days | $ 5.5 |
Non-tracked Shipping | 15-25 days | FOC |
Returns, Refunds And Exchanges
You may refer to our full Return Policy page.
We accept returns or exchanges up to 30 days after delivery, if the item is unused and in its original condition.
If your order has been damaged, please send us an email at support@oooptic.com along with your order number and an image of the item’s condition. We will address your case as soon as possible and put in our best to find an acceptable solution.
If you have other queries, do not hesitate to contact us at support@oooptic.com .
